ROYAL MAIL – COVID19

At Royal Mail, we are actively monitoring the rapidly evolving Coronavirus situation. The postal service is a key part of the UK’s infrastructure. The delivery of parcels and letters is a key way of keeping the country together and helping many people who may not have the option to leave their homes.

We will continue providing the best delivery service for you and protect the health of our people, and our customers. We have already made a series of adjustments to our parcel handling procedures. We are keeping our ways of working under review. We will keep you informed.

Finding out more information

We understand that having the right information is very important during this time. So, we’ve made it easy for you to find out up to date information on our website:

Question & Answer section for all our customers

Steps we are taking to protect our staff

International delivery updates and UK delivery updates


Please look after yourself in your homes and at work, and know that Royal Mail will keep delivering.

Rico Back
Group CEO, Royal Mail Group